If you are unable to load your webmail or your website and it just keeps loading the page or it comes up with a blank screen; you may be blocked in the firewall.
Follow the steps below to unblock your IP address:
Using your internet browser, Go to www.enter.net and click on the pay bill at the top of the page
- Login using the email address you have on file and the password.
- If you do not know your email address on file, you will have to contact us so we can provide it to you.
- If you do not know your password, type your email address and click “request a password reset” It will email you a password to that email address
- Once you login, in the center of the page, click on “Unblock your IP” in blue
You should now be able to access your webmail and website!