Censorship: Enter.Net has a policy of no-censorship, either from or to our systems, UNLESS, the information transmitted is illegal or is clearly used for fraud. The “warez” and “crack” Usenet news groups are an example of this. (Enter.Net does not carry the warez or crack groups).
User Transmitted Content: You are solely responsible for the information you publish over the Internet, either via email, Netnews, your personal web pages, or other service. You must not infringe on any third party’s copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy. You must not violate any law, statute, ordinance, or regulation. You must not be defamatory, trade libelous, unlawfully threatening or unlawfully harassing. The information you transmit should not be obscene or illegal based upon any Federal, State or Local laws. The information you transmit must not intentionally contain viruses, Trojan horses, worms, time bombs, cancelbots, or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data, or personal information.
Account Usage: Your account is for your exclusive and individual use only; multiple concurrent logins of the same account are not allowed. Beyond the fact that allowing others to use your account is prohibited, consider that you become responsible for the back charges incurred by someone else that you have allowed to use your account. For this reason you must protect your account and password as you would any other personal resource such as your telephone or credit card number.
Resource Usage: No communications system has unlimited resources and we expect you to act responsibly when consuming resources on our system. The Resource Usage policy applies to any and all Enter.Net resources used by our Customers, including the size of your email box. Further, Customers using Enter.Net Personal “On-Demand” dial-up analog modem or ISDN accounts may not run any servers, such as HTTP, FTP or MAIL, IRC, QUAKE or GAME servers. Excessive concurrent processes or processes which continue after you have logged off are prohibited. Our servers automatically end long idle calls, and during peak times you can expect minimum allowed idle time of at least 20 minutes. Users that stay connected for more than 6 (six) continuous hours may be subject to automatic disconnection. If this should occur while you are still on-line and interactively using the Internet, simply re-dial and login again. No connection may be used for more than 12 continuous hours – this is called “hanging” and Enter.Net considers this an excessive use of our resources. If you consume excessive resources on our system we may suspend your access at any time without prior notice.
Email Delivery and Sending: Enter.Net is not responsible for any lost or delayed email if you are using Enter.Net’s email system. Enter.Net does not allow the storing of mail on its servers and it is your responsibility to make sure that an email program is configured correctly to download the mail. It is your responsibility to setup all mail accounts for the domain name, or verify that the accounts are setup properly on your computer. Enter.Net is not responsible for any third parties preventing email to be delivered by or to Enter.Net’s servers.
email Storage: It is the responsibility of the Customer to permanently store, save or retain any email messages that are desirable to save and keep. The size of your incoming email temporary storage at Enter.Net is very liberal but not unlimited in size. Most Customers will never exceed the limits under normal use. However, excessively large temporary email boxes create a Resource Usage problem and violate our AUP. To avoid this, Customers may not use Enter.Net’s email servers for permanent or long-term storage. Customer Support at Enter.Net will assist you in configuring your email client NOT to store messages on Enter.Net’s servers; instead to store those message locally on your computer. Please call Customer Support at 610-437-2221 for more information. If you begin to have an email box that is too large, you will receive an automatic message that asks you to clean-up (move or delete old mail) your email box. Again Enter.Net’s Customer Service can help you with this simple procedure. If you ignore the warning message, Enter.Net’s mail server will stop delivering email to your account until you reduce the size of your email box.
- How much storage is allowed? At least 5 Mb per email account which is plenty for all normal uses. The email system is purposely designed to occasionally allow you to temporarily exceed this limit for short periods of time. As long as you cleanup your email box regularly, you’ll never have a storage problem.
PLEASE NOTE: the size of your email box is a resource that falls under the Resource Usage policy, above. Security: Enter.Net actively and automatically monitors all of our systems for attempts at breaching our security or the security of our customers, or attempts to access systems or resources that are not available for customers to use or access. This is commonly known as “hacking”. Any attempt to access or modify unauthorized computer system information or to interfere with normal system operations, whether on the equipment of Enter.Net or of any computer system or network that is accessed by our services, will result in immediate and permanent cancellation of your account and may also lead to other legal proceedings against you.
- ANY INDIVIDUAL FOUND ENGAGED IN UNAUTHORIZED ACCESS OR ATTEMPTING UNAUTHORIZED ACCESS TO Enter.Net OR Enter.Net CUSTOMER EQUIPMENT WILL HAVE THEIR ACCOUNT IMMEDIATELY TERMINATED AND THE INCIDENT REPORTED TO THE ALLENTOWN BUREAU OF THE FBI.
- UNAUTHORIZED ACCESS OR ATTEMPTS AT UNAUTHORIZED ACCESS ORIGINATING FROM Enter.Net CORPORATE CLIENT NETWORKS WILL BE REPORTED TO THE CORPORATE CLIENT. CORPORATE CLIENTS MUST ACT IN GOOD FAITH TO IMMEDIATELY TERMINATE SUCH ACCESS OR ATTEMPTS AT ACCESS, OR FACE TERMINATION OF THE CORPORATE ACCOUNT AND REPORTING OF THE INCIDENT(S) TO THE ALLENTOWN BUREAU OF THE FBI.
Examples of security actions that will trigger security alarms at Enter.Net’s 24 hour / 7 day staffed network operations center are, but are not limited to:
Enter.Net records the complete session of security breach attempts such as those mentioned above, and will forward this information on to the authorities during our investigations. Enter.Net takes security very seriously in order to ensure that you and all of our customers can enjoy a safe and productive Internet environment. NONE OF THE ABOVE-MENTIONED SECURITY PROBLEMS ARE EVER ACCIDENTAL, AND NORMAL USE OF INTERNET SOFTWARE SUCH AS BROWSERS AND EMAIL PROGRAMS WILL NEVER CAUSE A PROBLEM. ALL OF THE ABOVE ACTIONS ARE DELIBERATE AND INTENTIONAL AND IN MANY CASES REQUIRE SOPHISTICATED PROGRAMS AND KNOWLEDGE.
Usage –Using Enter.Net’s network to advertise, transmit, store, post, display, or otherwise encourage illegal activity is prohibited. Enter.Net will cooperate fully with law enforcement agencies in these matters. Enter.Net does not allow sites that contain pornographic material or sites that link to pornographic material. Enter.Net does not permit spamming from our network.
Unlawful Usage: Enter.Net’s network of information services may only be used for lawful purposes. Transmission of any material in violation of any federal, state or local regulation is prohibited. This includes copyrighted material, material judged to be threatening or obscene, or material protected by trade secret.
Content of hosted websites: Enter.Net has a policy of not knowingly hosting any web site, colocation server or device on our colocation network that contains what is commonly referred to as “adult content”. This includes but is not limited to content that depicts sexual situations, erotic images or content that encourages users to visit a site for commerce of such content. Enter.Net reserves the right to deny service to anyone or any corporation based on our sole assessment that the content proposed or published violates our AUP. Further, Enter.Net reserves the right to cancel or suspend any account, without notice, that we judge has violated our AUP in any fashion. Enter.Net has concluded that “Children are Watching” and it is our responsibility to conduct business in a manner indicative of that statement.
3rd Party Service Usage Agreement: Certain packages provided by Enter.Net utilize 3rd party platforms & services. Clients agree to allow Enter.Net the ability to provide the 3rd party with the necessary information in order to fulfill the requirements for the agreed upon service. Information includes, but is not limited to: Company Name, Company Address, Company Origination Date, Business Documentation, Registrants Full Name, Registrants Address, Registrants Date of Birth, Credit Card Details, etc…
Enter.Net has no control over the 3rd parties ability and cooperation to issue refunds for any of the following: Cancellation of services, unsatisfactory results, overdrawn accounts, transactions exceeding budget, or any other purchases charged by the 3rd party platform with the authorized provided payment method.
Website Performance: All websites designed and hosted by Enter.Net are fully optimized to function with the most reduced load time possible at the time the site is launched. During the developmental stages of each website; appropriate plugins and technical practices are implemented to increase site speed to capacity. Websites Enter.Net designs perform faster than, or within the range of the acceptable industry standard for a WordPress site.
Privacy: While every attempt is made to keep all information passing to and from our systems, and to and from our customers private, you must assume that any information that you transmit or receive may not be private. Enter.Net does not monitor or record normal usage of our systems. However, Enter.Net will fully cooperate with any authority in investigation of illegal activity and may turn over logs and records upon receipt of proper orders or subpoenas. The Electronic Communications Act of 1986 and the Telecommunications Act of 1998 contains important privacy and confidentiality information.
Selling of Customer information: Enter.Net does not and will not sell or transfer any information about our customer base to any third party for the purpose of using that information for marketing or direct sales. Enter.Net does cooperate with other Internet and communications service providers and may release customer information to those parties in the event of security or credit-related problems.
Responsible Usage: We exercise no control over the content of the information passing through our systems; we only provide access. You must take responsibility for your actions on our system and the systems you access through us. You must comply with whatever rules or Acceptable Usage Policies that are appropriate for the systems you access. If you are offended by information you find on any system, it is your responsibility to avoid whatever you find offensive. You must take responsibility for the statements you make in email, chat, discussion forums, and Usenet newsgroups. If you violate any of Enter.Net’s usage policies or your actions, whether intentional or unintentional, endanger our systems or another network’s systems from another provider, company or individual, Enter.Net may suspend your access at any time, without prior notice. Enter.Net management is the final and sole judge of whether any abuse or violations has occurred.
Customer Connected Networks: Customers who are connected to Enter.Net through digital connections directly attached to their network (direct connect customers) are asked to make appropriate policy for the users of your network. In all cases, Enter.Net reserves the right to disconnect any customer connection that is using excessive resources of the Enter.Net network. Enter.Net’s security and abuse department firstname.lastname@example.org will work with all customers to help ensure that proper procedures are employed that limit the possibility of resource abuse.
Communications: Enter.Net clients agree to receive various forms of communications from Enter.Net when initiating their contract for any of the following services: Website Hosting, Domain Management, Web Design, Online Marketing, or any other service that is provided and agreed upon. The types of communication includes, but is not limited to: US Mail, telephone, text, and email communications.
Business Sold / Change of Business Ownership: Your agreement with Enter.Net is non-transferable. If your business is sold, or there is a change in ownership, kindly have the new owner contact our billing department if they wish to continue service after the original prepaid term expires. If the new owner needs access to the existing website, or any other information, you are responsible to provide them with the username and password, or any other credentials required for your website or services.
You are also responsible to let us know that there is new ownership so that we can remove any billing information associated with your account, as well as canceling the services before they auto-renew.
Enter.Net cooperates fully with local, state, and federal enforcement officials investigating unlawful behavior on our systems or the systems of others, and has a working relationship with both the Pennsylvania FBI office in Allentown, PA. and the Computer Crime Squad division of the FBI in Washington, DC.