A website takes between 24 – 48 hours to fully propagate and communicate with the servers to display what our team has created for you at your domain name.

The new website will override the current website. You will no longer be able to access the old one when the new website is live and active.

Yes, we can provide you with the DNS information and then you can use it to make the website go live on your end. However, please note Enter.net  is and will not be responsible for anything that may go wrong during the DNS entry phase.t during the DNS entry phase.

We recommend getting in touch with the support staff of the registrar for the domain and see about resetting the login and password. The registrar should have a phone number to call and chat/email service available to contact them. Once you receive the username and password, please forward it to us that way we can be sure to make your website live for you.

We can register a new domain name for you and have the new website go live on using the new domain name. Let us know if you have new domain in mind to register OR we can recommend a few to you.

We can provide you with the information that we would use to make your new website to go live. You can then forward the info to your IT person to have them make the website live for you.

If this is not possible, you can transfer the domain over to your account you have with us. We will need an EPP Code to initiate the domain transfer. Once we receive this, it will take up to 7-10 business days for it to fully transfer. When the transfer is completed, we will make the website live right away.

Your emails will not go away. Our team can make sure the emails remain with your current email host. (i.e GSuite, Microsoft, Yahoo!, GoDaddy) However, if you are transferring email hosting to Enter.net, your emails will be affected and we recommend backing them up via POP settings. Depending on your current email provider, POP settings may already be enabled.

Yes, it is. We will need to know each email address you will be transferring over. Send any desired passwords for each, if not, we will generate passwords for each of them. However, there is a step we highly recommend doing before we transfer the email hosting over to our servers. We recommend that you check your POP Settings for all email addresses. This setting is important for email messages backed up on your computer. Then once you are done checking, let us know and we will initiate the email transfer.

We can implement 3rd party code and plugins. We also can add a link to a 3rd party website. However, we cannot guarantee the functionality and cannot make custom changes.

For the best experience, we recommend that you view the website on the following internet browsers: Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge. If you are using Internet Explorer, it is no longer a supported browser and is out of date. Microsoft ended support in January 2016 and is no longer updated for the latest website standards.

All stock photos come from istock.com. You can browse for any photos on istock and send us the photos that you would like to use on your website. You don’t need to purchase the photos. Send a copy of each photo with the watermark and we will do the rest.

The bigger the better. We recommend a size of 1920px by 800px. We can always make images smaller without losing quality. Keep in mind that using photos that are small and enlarging them lose in quality and will look blurry.

Depending on how many photos you have, you may send them via email. If you have a large amount of photos to use, 10 or more, we recommend using a cloud service such as Dropbox or Google Drive. If you are using Dropbox, please send a folder share invitation to dropbox@enter.net. For Google Drive, please share access to enternettech2@gmail.com

There are many shipping options available to add your website’s shopping cart. UPS, USPS, and FedEx are the most commonly used. Each option costs a one time fee of $79.00

UPS: https://woocommerce.com/products/ups-shipping-method/ 

USPS: https://woocommerce.com/products/usps-shipping-method/ 

FedEx: https://woocommerce.com/products/fedex-shipping-module/ 

If you are not looking to use any of the above, you can visit the following link and see if your preferred shipping method is available for use. Shipping Methods & Extensions

Our team will need the following; access to download the plugin and the account login information for your company’s shipping account. Depending on which shipping method you are going with, our team will need some additional information. Below are for the three most common shipping methods.

Yes, you can have multiple shipping methods to choose from upon checkout.. You can give each one a different name as well. Our team will need access to download each plugin and account login information for each shipping company to properly set up each shipping method on your website.

Yes, all products can be placed in categories.

There are many payment portals available. The following are the most commonly used on shopping cart websites:

PayPal, Free included with shopping cart software

Square Payments, Free https://woocommerce.com/products/square/ 

Braintree, Free, https://woocommerce.com/products/woocommerce-gateway-paypal-powered-by-braintree/ 

Stripe, Free https://woocommerce.com/products/stripe/ 

Authorize.Net, one time fee of $79.00 https://woocommerce.com/products/authorize-net-aim/ 

Our team will need the account login information for the payment portal to connect and work properly.

WooCommerce has many payment options. You can add as many as you would like.

The website will notify the email address on file with an invoice email message stating a new order has been received. The invoice will include the information about the customers’ order, such as where it is shipping to and confirmed payment.

The website does store all orders made. You can view them by logging into your website and clicking on the WooCommerce link on the left sidebar. The page will refresh and show the list of all the orders. Click on the order to view the details of it and complete the order.

This is textual content that is used as a placeholder to represent where content will be implemented. If you see this foreign language on your site, please feel free to send content to webteam@enter.net

Yes! It is preferred that you send your changes all in one email instead of sending multiple emails at the same time. This is preferred because it helps eliminate confusion when implementing content.

The contact form can be sent to as many email addresses as you like.

You can make 5 simple changes a month, these changes include:

• Adding events
• Wording changes
• Price list updates
• Adding and removing photos
• Adding and removing products
• Updating slides
• Pop ups
• Special sale advertisement
• Holiday hours and closures

Most types of changes are covered under the maintenance package, but there are some advanced changes that are not covered including:

• Adding shopping carts or catalogs 
• Adding a payment processor on the site
• Adding 3rd party plugins (i.e Estimation Calculators, Event Tickets,)
• Creating new large contact forms
• New pages

Yes you can. All we need is the custom code from your credit card processor to add the button on the website. The button will take you to the credit card processors payment portal site. Nothing custom within the website.

Yes! All websites get backed up weekly and are able to be restored to a specific backup if needed. However, we do recommend you do your own backup when attempting updates or changes to your website.

A Google My Business (GMB) is a listing that shows up when someone searches specific words on Google’s website. For example, searching for “website designer in Lehigh County, Pa” Enter.net’s listing will appear in the first page underneath the map block. Or if you search a company name in a specific location on Google, the listing will show up on the right hand side. Your business info can show up in multiple Google services such as Google Maps with locations.

Yes.

Information about your business such as hours of operation, website link, social links, appointment info, images of your business, videos, reviews of the business, address location, and contact info can be included.

• The following cannot be included in GMB listing: a P.O. Box number cannot be listed as your business’s address as it needs a physical location to be set up properly. Any names that include the following:
  • Marketing taglines, Store codes, Trademark/registered signs, Fully capitalized words, Business hours info, Phone numbers or website URLs, Special characters, irrelevant legal terms, Service or product info, and Location information

  To learn more about the details of each listed above and more about Google My Business listings, visit the Guidelines for representing your business on Google

It can take up to 3 days.