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Website Services2018-07-23T16:34:50+00:00

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What is Cpanel? How do I view my website stats? How do I create an email account, and how do I set it up once its created? If you have one or more of these questions, you’re not alone. View the answers to frequently asked questions below. If you’re question is not answered, please contact our support team at support@enter.net.

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cPanel is a graphical web-based control panel that helps you quickly and easily manage your website and hosting account. cPanel gives you complete control over a vast amount of functions, streamlining useful processes such as:

  • Managing website files and backups
  • Setting up and managing email accounts
  • Control spam through SpamAssassin
  • Manage files via FTP & built-in File Manager
  • View website stats
If you are unable to load your webmail or your website and it just keeps loading the page or it comes up with a blank screen; you may be blocked in the firewall.

Follow the steps below to unblock your IP address:

Using your internet browser, Go to www.enter.net and click on the pay bill at the top of the page

  1. Login using the email address you have on file and the password.
  2. If you do not know your email address on file, you will have to contact us so we can provide it to you.
  3. If you do not know your password, type your email address and click “request a password reset” It will email you a password to that email address.
  4. Once you login, in the center of the page, click on “Unblock your IP” in blue.

You should now be able to access your webmail and website!

  1. Login into Cpanel.
  2. In the Files section, click on the Backups icon.
  3. Under Full Backup, click Generate/ Download a Full Website Backup.
  4. On the next page, select the Home Directory option from the Backup Destination drop-down menu.
  5. For Email Address, select whether or not you wish to receive an email notification once the backup is complete. (You may also change the notification email address in the provided field if you wish.)
  6. Click Generate Backup.
  7. Under Backups Available for Download, click the link for the backup file you wish to download.
  8. Select a destination on your PC where you would like to save the backup.
If you can’t load your webmail or your website and it just keeps loading the page or it comes up with a blank screen you may be blocked in the firewall.

Follow the steps below to unblock yourself:

  1. Go to www.enter.net and click on the pay bill at the top of the page.
  2. Login using the email address you have on file and the password.

    2a. If you do not know your email address on file, you will have to contact us to provide it to you.

    2b. If you do not know your password, type your email address and click “request a password reset” It will email you a password to that email address.

  3. Once you login, in the center of the page, click on “Unblock your IP” in blue.

You should now be able to access your webmail and website!

If you keep getting blocked from accessing your email, website, or cpanel it could be caused by your mail refreshing and trying to download messages too often. As a security feature your mail program will block the account so that nobody is able to login.

Here is what to do to change these settings.

    1. Identify the mail program that is refreshing too frequently.
    2. Identify the device you are using your email program with.
    3. Go to www.Google.com and type in the search bar “My _________ (Device) is checking mail too often using _________ (email program)”.
    4. Choose the correct search result, and follow the instructions step by step.
    5. Make sure to double check all settings, and “save” when finished.

This will change the settings of your email program, and change the frequency that it try’s to download your messages, which will prevent you from becoming blocked from your account.

      1. Login into Cpanel.
      2. In the Logs section, click the AWStats icon.
      3. Click the view icon next to the domain name for which you wish to view stats.

For help understanding your AWStats results, please refer to the official AWStats website:
AWStats Glossary

If you are unable to load your webmail or your website/emails and it just keeps loading the page or it comes up with a blank screen; you may be blocked in the firewall.

Follow the steps below to unblock your IP address:

Using your internet browser, Go to www.enter.net and click on the pay bill at the top of the page.

      1. Login using the email address you have on file and the password.
      2. If you do not know your email address on file, you will have to contact us so we can provide it to you.
      3. If you do not know your password, type your email address and click “request a password reset” It will email you a password to that email address.
      4. Once you login, in the center of the page, click on “Unblock your IP” in blue.

You should now be able to access your webmail and website!

      1. Log into cPanel.
      2. In the Mail section, click Email Accounts.
      3. In the Email field, type the name you want and select the domain name from the adjacent drop-down menu.
      4. In the Password fields, type the desired password twice.
      5. Make a selection for Mailbox Quota.
      6. Click Create Account.
For email accounts that you setup, you should use the following connection details in your email program:

*Use SSL Security Type as well as settings*

Incoming Server Name:
POP3 Host Address: mail.(yourdomain.com)
Port: 995

Outgoing Server Name:
SMTP Host Address: mail.(yourdomain.com)
Outgoing Port: 465

Username: The email address you are checking email for
Password: As specified in your control panel


Version: Horde Groupware Webmail Edition 5.1.1
Application website: The Horde Project

Interface type:

      • Three-pane format with view pane
      • Mobile interface available

Composition features:

      • Attachments
      • HTML composition
      • Spell check

Organization features:

      • TFolder manipulation
      • Mail filters
      • Message flags
      • Search mail
      • Threaded conversation view

Additional features:

      • Address book
      • Calendar
      • Task list
      • Event reminders
      • News feed
      • Notes

Recommended for: Users who need a full suite of features that includes mobile email access and advanced productivity tools.


Version: Roundcube Webmail 1.0.6
Application website: Roundcube Webmail Project

Interface type:

      • Three-pane format with view pane

Composition features:

      • Attachments
      • HTML composition
      • Spell check

Organization features:

      • Drag-and-drop organization
      • Folder manipulation
      • Message flags
      • Search mail
      • Threaded conversation view

Additional features:

      • Address book
      • System administrators can use plugins to add custom features

Recommended for: Users who need a user-friendly web interface with some additional features available.

Need Additional Help?

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  • Fill out our form so that we can respond to you via e-mail

  • (610) 437-2221, option 2

  • Or Call Us Toll Free
    (877) 368-3711, option 2

Please Note: If you are having problems sending or receiving e-mail, it may not be possible to offer adequate support via e-mail. For these types of issues, please call our support department by phone at your convenience.


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